1. Introduction
GSM Commercial Capital ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gsmcommercialcapital.com or engage with our capital advisory services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide through our inquiry forms or during a consultation.
- Business Information: Portfolio size, investment details, and capital challenges you share during the inquiry process to help us understand your needs.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
- Device Information: Browser type, operating system, and IP address collected automatically through standard web technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide capital advisory services.
- Evaluate whether our services are a suitable fit for your investment objectives.
- Send transactional SMS notifications related to your financing file, where you have provided consent.
- Improve our website and the quality of our services.
- Communicate with you about our services, industry insights, or relevant opportunities.
- Comply with legal obligations and protect our rights.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Lending Partners: With potential lending institutions only with your explicit consent and as part of an active engagement to secure financing on your behalf.
- Legal Requirements: When required by law, regulation, or legal process.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us directly. We will respond to such requests within a reasonable timeframe.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
8. SMS Notifications
No mobile information (including phone numbers collected for SMS opt-in) will be shared with third parties or affiliates for marketing or promotional purposes. This data is used solely to send transactional SMS notifications related to your financing file with GSM Commercial Capital.
GSM Commercial Capital may send transactional SMS text messages to clients who have provided explicit consent. Consent is collected in one of two ways:
- Website opt-in: When submitting an inquiry form at gsmcommercialcapital.com, you may check the SMS opt-in checkbox to consent to receive text message updates. Checking this box is entirely optional and is not a condition of any service.
- Verbal opt-in: During a consultation call, a GSM team member may ask for your verbal consent to send SMS updates. Consent is recorded in your client file before any messages are sent.
Messages may include: document requests, deal status updates, portal access links, and post-close follow-up.
- Message frequency: Message frequency varies based on your loan file activity, typically 1–5 messages per transaction.
- Message and data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-out: You may opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further messages will be sent.
- Help: Reply HELP to any message for assistance, or contact us directly at [email protected] or 732-598-7950.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or call 732-598-7950.